Objectives
The problems the project set out to solve.
- The company had decades of offline reputation but no strong online presence.01
- Buyers struggled to understand the differences between the many brick types and specifications.02
- Builders and contractors wanted proof of quality before placing bulk orders.03
- The company's 35+ year legacy and founder's story weren't reaching new customers.04
- The machine-made brick process wasn't visible to buyers.05
- Leads came mainly from word of mouth, which limited reach beyond the local area.06
- Customers found it hard to contact the kiln or request detailed information.07




